Global tech giant Microsoft has announced the closure of its limited operations in Pakistan, a decision that many stakeholders described on Friday as a worrying indicator for the country’s economic trajectory.
The company officially shut its Pakistan office on Thursday, ending a 25-year presence, citing global organisational restructuring and a strategic pivot towards a cloud-based, partner-driven model.
This development coincides with Microsoft’s latest global downsizing move, involving the elimination of approximately 9,100 jobs worldwide — nearly 4% of its total workforce — marking its most significant round of layoffs since 2023.
Call For Govt Engagement
Jawwad Rehman, the former founding Country Manager for Microsoft Pakistan, called on the Pakistani government and the federal IT minister to proactively engage with multinational tech firms through a bold, KPI-driven strategy to attract and retain such companies.
In a LinkedIn post, Rehman said the closure reflects Pakistan’s challenging business environment, noting that even global leaders like Microsoft find it unsustainable to operate under current conditions.
‘Troubling Sign’
Former President of Pakistan, Arif Alvi, also raised concerns over the development, terming Microsoft’s departure a “troubling sign” for Pakistan’s economic prospects in a post shared on X.
Alvi revealed that Microsoft had once considered expanding its operations within Pakistan, but due to political and economic instability, the company opted for Vietnam as its preferred destination by late 2022.
“The opportunity was lost,” Alvi lamented in his statement.
Jawwad Rehman clarified that Microsoft’s presence in Pakistan was never a full-fledged commercial operation. Instead, the company maintained liaison offices primarily focused on serving enterprise, education, and government clients.
In recent years, most of Microsoft’s local operations had already transitioned to authorised partners, with licensing and contract management being handled through its European hub based in Ireland.
Global Restructuring Initiative
Microsoft is currently undertaking a significant global restructuring initiative, which includes workforce downsizing and strategic realignment of its operations.
According to company officials, this decision is part of Microsoft’s shift towards a more cloud-centric, partner-driven business model.
The restructuring aims to improve operational efficiency, optimise resource allocation, and enhance competitiveness in an increasingly challenging global market.
Microsoft is placing greater emphasis on areas such as artificial intelligence (AI), cloud computing, and enterprise solutions, while reducing its presence in regions or business segments deemed less sustainable or aligned with its long-term vision.
This wave of layoffs comes amid a broader trend in the global technology sector, where companies are reevaluating their operations due to economic uncertainty, changing market dynamics, and evolving customer demands.
(With inputs from IBNS)